- Roy Luo, CEO, Colasoft Co., Ltd.
| This document was last updated on Aug 31, 2007. |
| Colasoft Co., Ltd. (Colasoft) is committed to protecting your privacy. This Privacy Statement reveals how we collect, use and share information we gather from you on this website, and you have rights to modify the information at any time and supervise our relating activities. This Privacy Statement applies only to this website. We hope that this disclosure will enhance your experience on the Internet and reinforce the trust that you place in our products and services. |
Information Collection and Use |
Colasoft is the sole owner of the information collected on this website. Colasoft collects information from our users at several different points on our website. Except in the ways which are disclosed in this statement, we will not sell, share, or rent any information to others. |
Order |
| We request information for user's order form. Here a user shall provide contact information (i.e., name, detailed address, telephone number and email address) and financial information (i.e., credit card number and expiration date). This information is used for billing purposes and to fulfill customer's order. If we have any trouble in processing an order, this information will be very helpful to get in touch with the user. |
Cookie |
A cookie is a piece of data stored on a user's hard drive, which contains information about the user. The cookie is in no way linked to any personal identification information. Once a user closes the browser, the cookie is terminated immediately. For instance, by setting a cookie on our website, a user would not have to enter a password more than once, thereby saving time online. If a user rejects the cookie, he may still use our website; the only drawback is that the user may be limited to some areas of our website. The cookie can also enable us to track and target the interests of our users in order to enhance their experience of our website. |
Log Files |
We use IP addresses to administer the website, including analyzing trends, tracking user's movements and gathering broad demographic information for aggregate use. IP addresses are not linked to any personal identification information. |
Sharing Information |
| We share aggregated demographic information with our partners and advertisers but this is not linked to any personal information that can identify any individual person. An outside transport company delivers products ordered from us, and a financial company processes credit cards. These companies cannot retain, share, store or use personal identification information for any other purposes. |
Links |
This website contains links to other websites. Please be aware that we (Colasoft) are not responsible for the privacy of such other websites. We suggest our users read the privacy statement of each website carefully for what personal identification information that website collects from each user. This Privacy Statement applies solely to the information collected by this website. |
Newsletter |
If a user wishes to subscribe to our newsletter, we collect the necessary contact information, such as name and email address. |
Survey & Discussion |
From time to time, we request information from users via surveys or discussions on our website. Participation in such surveys or discussions is completely voluntary and users therefore have a choice of whether to disclose this information or not. Information requested may include contact information (i.e., name and detailed address) and demographic information (i.e., zip code, age level). All survey information will be used for the purposes of monitoring and improving the services of this website. Winners selected from users will receive a prize from Colasoft. |
Tell A Friend |
| If a user selects to use our recommendation service for informing a friend about our website, we will ask for the friend's name and email address, then send the friend a one-time email and invite him (her) to visit our website. We keep these information only for the purpose of sending this one-time email, and if he (she) contacts us to request a removal of this information from our database, we will do so. |
Security |
| This website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected and kept safe both online and offline.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), those information is encrypted and is protected by the best encryption software-SSL. While on a secure page, such as our order form, and even if you are just 'surfing', the lock icon on the bottom of Web Browsers such as Netscape Navigator and Microsoft Internet Explorer is shown as locked (i.e., opposed to un-locked, or open). While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect users' information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (such as a customer service representative or a clerk to bill an order) are granted access to personal identification information. Our employees must use password-protected screen-savers when they leave their computers. And when they return, they must re-enter their password to regain access to users' information. Furthermore, all employees are kept up to date on our security and privacy practices. Every quarter, as well as any time when new policies are added, we notify our employees and remind them of the importance we place on privacy, and what they can do is to ensure our customers' information has been protected and is safe enough. Finally, the servers on which we save personal identification information are kept in a secure environment behind a locked cage. If you have any questions about the security of our website, please send an email to info@colasoft.com. |
Special Offer |
| Established customers will occasionally receive information on products, services, special deals, and newsletters from us. To respect the privacy of our users, we present the option of not receiving such communications. Please see Choice and Opt-out below. |
| Correction/Updating Personal Information |
| If a user's personal identification information has changed (such as zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing to our Customer Support. |
Choice/Opt-out |
| Our users are given the opportunities to 'opt-out' of having their information used for purposes which not directly relating our website, at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us but don't want any marketing material can keep their email address out of our lists. Users who no longer wish to receive our newsletters or promotional materials from our partners may opt-out of receiving these communications by replying "to unsubscribe" in the subject line in the email or email us directly at info@colasoft.com. Users of our website are always notified when their information is being collected by any outside party, so that our users can make a choice as to whether they will proceed with the service. |
Notification of Changes |
| If we decide to change our privacy statement, we will post the changes on our Homepage, so that our users are always aware of what information we collect, how we use it and under what circumstances we disclose it (if any). If we decide to use personal identification information in a different way from what we stated at the time it was collected, we will notify users by way of email. Users will have a choice as to whether or not we can use their information in this different way. We will use this information in accordance with the privacy policy under which the information was collected. |
Contact Information |
| 10/F, Bld.5, South Chengdu Hi-Tech Plaza, 399 West Fanxiong Avenue, Hi-Tech Zone, Chengdu, P. R. China 610041 |
